What a deliciously annoying day I've had.
I not only got aggrevated to the nth degree by some entitled old-ass customer, but my boss let me get chewed out and refused to interject...and to add insult to injury, boss man waves to the customer and exchanges pleasantries.
It all went downhill from there.
Towards the end of my shift, another customer tries to lift my spirits by citing quotes by Satchel Page, Jackie Robinson and other old-timey sports figures. I told him I would try to smile more during the day, but I just came home and sulked for about four hours. Once I unloaded on Halbastram about my awful day, I started to feel better.
And, as such, I will now write a more pleasant entry.
Well, I don't really have any pleasant news to report for the day. But I suppose I can write about a dream I had. One where my sister and I were on a road trip, "Priscilla, Queen of the Desert"-style, to see Cher in concert. This is thoroughly baffling because I'm not even sure that my sister is even remotely aware of who Cher is. Also, while I do love Cher, I'm not travelling more than 25 miles to the nearest concert venue to see her. I just don't have that kind of money lying around.
So...that story peaked quickly.
Anyway, back to my annoying day. Because I haven't finished with this.
The whole situation could have been easily avoided if my manager just stepped up and said something of a reassuring nature to me once he saw that I was visibly upset. I always assumed that it was the role of the manager to ensure that their employees are doing ok and to talk to them if things aren't going well. Apparently my managers read from a different management handbook, the handbook that says to blatantly ignore employees and to pander to asshole customers above all else. Because employees are interchangable; customers are forever...
But, without the employees, who provides the service to the customers? With the flip of a switch on my mood, I can make customers disappear. So doesn't it seem logical to ensure that you're running a Happy Camp?
Not that I would make customers disappear...after all, I'm no Houdini. Or Copperfield. Or Blaine. Neither Penn nor Teller. Or...I think I've exhausted my Encyclopedia of Magicians.
Either way, I held a chip on my shoulder for four hours following this incident. It isn't healthy, I know. But I just felt jaded...even more so than usual. I only have two days left at this place and it feels like an eternity.
But I must think positive thoughts. Like taking road trips to see Cher. Or Lady Gaga. Or Lindsey Buckingham.
Boy, if I could turn back time...if I could find a way...I'd work someplace completely different...
Thursday, January 3, 2013
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